FREQUENTLY ASKED QUESTIONS


 

Q: WHAT’s THE PARKING SITUATION?

A:  Parking: Off-street parking is available for $5/night. We have our own lot located on the corner of 3rd Ave W and 2nd St. adjacent to the Annex located at 118 N 3rd Ave W*. It is at the west end of the alley behind the hostel. From there you can use the back entrance to enter the lobby. If you need help finding it, please feel free to call us. Additionally, metered parking is available in front of the hostel on 1st street, on the avenues (2nd & 3rd Aves W) as well as on 2nd street, behind us. PLEASE do not park anywhere besides our lot or at a meter. Do not get towed, please!

*SEE BELOW FOR LOCATION/PARKING MAP

Q: WHAT IS A HOSTEL?

A:  A hostel is an establishment that provides budget-oriented, communal-style lodging for a broad range of people; particularly: students, workers, and travelers. Hostels encourage social interaction amongst guests through shared spaces and amenities.


Q: HOW MANY ROOMS ARE AVAILABLE?

A: Unlike a traditional hotel/motel, the Hostel does not offer individual rooms — instead, the 1st and 3rd floors feature 24 single-size and 12 double-size sleeping “cubbies,” each with a privacy curtain, bedside storage cubby with reading light, and power outlets, and locker. This arrangement allows us to offer comfortable, convenient lodging at an affordable price


Q: IS THERE A CURFEW?

A: There is no official curfew at Hostel du Nord, but we do ask that guests keep the sleeping floors quiet from 10:00 PM – 9:00 AM and the lobby area quiet from 1:00 AM – 6:00 AM. In addition to round-the-clock staff, our main floor entries are both coded. Each guest will receive a code in order to come and go as they please at any time- day or night.


Q: HOW LONG CAN I STAY?

A: Reservations are generally limited to seven days. Longer reservations may be negotiated with management. We do offer extended stay discounts on a case-by-case basis.


Q: WHAT IS REQUIRED FOR CHECK-IN?

A: You’ll just need a valid, state-issued photo ID / Passport, Credit, or debit card note that the Hostel do Nord reserves the right to refuse lodging to any would-be guest who displays obvious signs of inebriation/intoxication.

q: How MAny rooms?

A: The annex features 5 private (1-2 ppl) and 3 group (up to 8 ppl) rooms, accommodating up to 34 guests.

Q: CAN I STORE MY BIKE/RECREATION EQUIPMENT?

A: Yes! We have room for bikes inside the main hostel. A separate, secure bike/equipment storage is coming soon!

Q: CAN I STORE MY LUGGAGE?

A: Yes! If you stop by the Hostel the day of your reservation but prior to check-in, we’ll store your luggage until your bunk is available. Once you’re at your bunk, you’ll find a convenient, secure storage locker.

Q: CAN I BRING MY SLEEPING BAG, BLANKETS, OR PILLOW?

A: NOPE. For sanitary reasons, the use of your own personal bedding is prohibited. If you’d like extra blankets or pillows in addition to those provided with your bunk, we’ll be happy to provide you with whatever you need.


Q: DOES THE HOSTEL HAVE AN AGE LIMIT?

A: Guests must be 18 years of age to stay at the Hostel without an accompanying adult. With an accompanying adult, there is no minimum age limit. (No maximum age limit either, so bring the kids AND grandma!)

Q: CAN I BRING MY PET?

A: As the hostel is a shared environment, and pets may pose sanitary / health concerns for other guests, pets are NOT permitted at the Hostel. We do make exceptions on a case-by-case basis.

Q: IS THE HOSTEL WHEELCHAIR ACCESSIBLE?

A: Two of our Three floors are wheelchair accessible. You can access the first floor through a (guest-only) door that leads straight into the sleeping area. Our second floor is accessible in two different ways. A ramp out back and there are elevators throughout the skywalk system that will allow access to our lobby.

Q: ARE THERE PRIVATE BATHROOMS?

A: We have five full (toilet, shower, sink) bathrooms, a double vanity (for non-bathroom stuff), and a shower in the sauna lounge. You will find the bathrooms more than adequately clean, and very private (when you lock the door, of course).


Q: What are the hours for the sauna? Also, DO I NEED A BATHING SUIT?

A: The sauna is open 24/7/365. A towel is required to enter the sauna, but a bathing suit is highly recommended.


Q: How many PEOPLE CAN STAY AT THE HOSTEL?

A: The hostel can accommodate up to 48 guests at a time, however, occupancy rates do fluctuate quite a bit throughout the year, depending on the season, etc. Typically, the high season (mid-June to mid-October) is the busiest time, often filling up on weekends. If you are concerned about how many other guests may or may not be staying when you visit, please feel free to call and ask.


Q: dO YOU OFFER GROUP DISCOUNTS?

A: We most definitely do. We are actually the ideal place for you and your group of friends or family to stay. We are able to rent entire floors or the entire facility to your group, depending on your needs. We offer discounted rates to groups of 8 or more. Please call and let’s make a deal. Our NEW Annex (opening Spring of ‘22) offers dorm-style accommodation, ideal for groups of 4-34, and features a full kitchen, dining area, a 1200 sq ft multi-use rec space, and plenty of on-site parking!

Q: Can i store my bike/rec equiptment?

A: Yes! We have an outdoor storage shed that can easily and safely hold all your gear!






True Blue Hostel du Nord Ground Rules:


  • RESPECT ALL people and property you come in contact with at Hostel du Nord (please see Golden Rule below)

  • No illegal drugs allowed on hostel premises.

  • No smoking inside the hostel. Smoking is permitted in designated areas, such as in the back alley (look for signage).

  • No non-paying guests allowed in sleeping areas.

  • No animals or critters. Service and/or therapy animals allowed.  

  • Any guest under 21 years of age caught consuming alcohol will be reported to the police.

  • Alcohol consumption is allowed if consumed moderately and responsibly; any excessive intoxication and or rowdy behavior will not be tolerated.

  • Hostel du Nord is not liable for any injury  or loss of personal property.

  • Golden Rule: Treat all guests and staff how you would like to be treated. In order to create a pleasant environment for everyone, please practice proper hygiene, dress appropriately, clean up after yourself, and be kind!  

  • ABSOLUTELY no outside/personal bedding. There will be a $200 fine to the guest.

  • PLEASE do NOT infringe, spit, urinate, or set foot upon any neighboring properties. Our neighbors are our friends and we’d like to keep them that way.

  • IMPORTANT: We are in the sleep business. Our guests are likely to be exhausted from a day of exploring the Twin Ports and would greatly appreciate you letting them get their well-deserved Z’s.


Other Miscellaneous Rules:  


  • Do not to give the door codes to people who are not paying guests at the hostel.

  • Make sure food in fridges are labeled with name and their check out date.

  • Sauna is available for paying guests only. You must be 15+ years of age. No nudity, por favor.

  • We are not liable for injury or loss of any personal property on the premises of Hostel du Nord.

Let us know if you see something that is not up to code, regulation, or not in line with the hostel ground rules. Please inform the guest and or all managers of the situation that needs to be addressed.

*ANY VIOLATION OF THESE TERMS MAY BE PENALIZED AT THE MANAGEMENT’S DISCRETION. WHICH MIGHT INCLUDE: 

  • Removal from hostel with no refund.

  • A fine for certain violations.

  • Full compensation for damage to property.

  • Staff compensation for any intervention measures.

 
 

 

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